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Ask your Help Center administrator to <a href="%{user_badges_settings_link}">set up badges in Guide Admin</a>.</p><p>Use badges to reward and recognize user behavior, skills, roles and achievements.</p>',"txt.help_center.helpers.application.assign_badges.dialog.no_badges_for_brand_v2":"%{brand} 上没有设置标记。让您的帮助中心管理员{{#link}}在 Guide 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{{limit}} 内容标签的限制","txt.help_center.helpers.application.content_tag_dropdown.notifications.failure.accountLimitReached.subHeading":"要创建新内容标签，删除一些现有内容标签","txt.help_center.helpers.application.content_tag_dropdown.notifications.failure.createContentTag":"无法创建内容标签","txt.help_center.helpers.application.content_tag_dropdown.notifications.success.createContentTag":"内容标签已创建","txt.help_center.helpers.application.content_tag_dropdown.title":"关于","txt.help_center.helpers.application.content_tag_dropdown.validation.invalidNameLength":"输入介于 {{min}}-{{max}} 个字符的名称","txt.help_center.helpers.application.content_tag_dropdown.validation.maxSelectedLimitReached":"已达到应用于本帖子的 {{maxLimit}} 内容标签的限制。","txt.help_center.helpers.application.forms.optional":"选填","txt.help_center.helpers.application.home":"Home","txt.help_center.helpers.application.home_page":"%{name} Help Center home page","txt.help_center.helpers.application.loading":"正在加载","txt.help_center.helpers.application.logo":"Logo","txt.help_center.helpers.application.manager_action_items.add_article":"Add article","txt.help_center.helpers.application.manager_action_items.arrange_content":"整理内容","txt.help_center.helpers.application.manager_action_items.article":"Article","txt.help_center.helpers.application.manager_action_items.category":"Category","txt.help_center.helpers.application.manager_action_items.draft_articles":"Draft articles","txt.help_center.helpers.application.manager_action_items.knowledge_base":"Knowledge base","txt.help_center.helpers.application.manager_action_items.manual_ordering_disabled":"此组别内的文章顺序不可手动更改","txt.help_center.helpers.application.manager_action_items.section":"Section","txt.help_center.helpers.application.more_options":"更多选项","txt.help_center.helpers.application.powered_by.logo_text":"Powered by Zendesk","txt.help_center.helpers.application.powered_by.marketing_website_1":"https://www.zendesk.com/service/help-center/?utm_source=helpcenter&utm_medium=poweredbyzendesk&utm_campaign=text&utm_content={{company}}","txt.help_center.helpers.application.search":"Search","txt.help_center.helpers.application.search_clear":"Clear search","txt.help_center.helpers.application.toggle_navigation":"Toggle navigation menu","txt.help_center.helpers.application.user_info.activities":"活动","txt.help_center.helpers.application.user_info.asterisk_explanation":"* 必填字段","txt.help_center.helpers.application.user_info.can_not_change_notification":"名称、头像、电话和电邮将自动进行设置。您无法在这里更改。","txt.help_center.helpers.application.user_info.can_not_change_notification_v2":"名称、个人资料照片、电话和电邮将自动进行设置。您无法在这里更改。","txt.help_center.helpers.application.user_info.cannot_change_notice_agent":"在 Zendesk Support 专员界面的个人资料中设置您的姓名、头像、电话号码和电邮，您无法在此更改。","txt.help_center.helpers.application.user_info.change_password":"更改密码","txt.help_center.helpers.application.user_info.change_profile_photo":"更改照片","txt.help_center.helpers.application.user_info.check_your_email":"请检查您的电邮，查看验证链接。","txt.help_center.helpers.application.user_info.contact_details":"联系人详情","txt.help_center.helpers.application.user_info.description":"向大家介绍一下您自己。","txt.help_center.helpers.application.user_info.email_resend_verification":"单击这里重新发送验证电邮","txt.help_center.helpers.application.user_info.email_sent_notice_no_distinct":"我们已发送一个验证链接到您的新电邮地址。请按指示说明验证地址。","txt.help_center.helpers.application.user_info.email_sent_notice_v2":"我们已发送一个验证链接到 %{email}。请按指示说明验证电邮地址。","txt.help_center.helpers.application.user_info.email_verification_was_resent":"验证电邮已发送到 %{email}。","txt.help_center.helpers.application.user_info.empty_field_error":"此字段不能为空。","txt.help_center.helpers.application.user_info.get_help":"Get help","txt.help_center.helpers.application.user_info.invalid_phone":"Phone number must only contain numbers and +.","txt.help_center.helpers.application.user_info.manage_2fa_header":"管理双重身份验证 (2FA)","txt.help_center.helpers.application.user_info.manage_2fa_label":"管理 2FA","txt.help_center.helpers.application.user_info.manage_2fa_tooltip":"在管理 2FA 视图中，关闭或重置 2FA。","txt.help_center.helpers.application.user_info.my_activities":"我的活动","txt.help_center.helpers.application.user_info.my_profile":"编辑我的个人资料","txt.help_center.helpers.application.user_info.my_user_profile":"我的个人资料","txt.help_center.helpers.application.user_info.open_agent_interface":"Open agent interface","txt.help_center.helpers.application.user_info.opens_a_dialog":"Opens a 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a new photo","txt.help_center.helpers.application.user_info.profile_description":"描述","txt.help_center.helpers.application.user_info.profile_description_error":"Description cannot contain more than 500 characters.","txt.help_center.helpers.application.user_info.profile_email":"电邮","txt.help_center.helpers.application.user_info.profile_invalid_photo":"您上传的照片太大或者不是有效的图像文件。","txt.help_center.helpers.application.user_info.profile_load_error":"连接到服务器时出现问题。请重试。","txt.help_center.helpers.application.user_info.profile_name":"姓名","txt.help_center.helpers.application.user_info.profile_phone":"电话","txt.help_center.helpers.application.user_info.profile_photo":"个人资料照片","txt.help_center.helpers.application.user_info.profile_user_alias":"别名","txt.help_center.helpers.application.user_info.profile_user_alias_error":"Alias cannot contain more than 255 characters.","txt.help_center.helpers.application.user_info.setup_2fa_label":"设置双重身份验证 (2FA)","txt.help_center.helpers.application.user_info.sign_in":"Sign in","txt.help_center.helpers.application.user_info.sign_out":"Sign out","txt.help_center.helpers.application.user_info.support_help_center_url":"https://support.zendesk.com/hc/en-us/sections/360004109213","txt.help_center.helpers.application.user_info.user_profile":"个人资料","txt.help_center.helpers.articles.are_you_sure":"Are you sure you want to delete this article?","txt.help_center.helpers.articles.comment.are_you_sure":"Are you sure you want to delete this comment?","txt.help_center.helpers.articles.comment.delete":"Delete","txt.help_center.helpers.articles.comment.edit":"Edit","txt.help_center.helpers.articles.comment.mark_as_spam":"Mark as spam","txt.help_center.helpers.articles.delete":"Delete this article","txt.help_center.helpers.articles.edit_article":"Edit article","txt.help_center.helpers.breadcrumbs.new_request_breadcrumbs.submit_a_request":"Submit a 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(world)","txt.help_center.helpers.locale.ar-ae":"Arabic (United Arab Emirates)","txt.help_center.helpers.locale.ar-bh":"Arabic (Bahrain)","txt.help_center.helpers.locale.ar-br":"Arabic (Brazil)","txt.help_center.helpers.locale.ar-eg":"Arabic (Egypt)","txt.help_center.helpers.locale.ar-il":"Arabic (Israel)","txt.help_center.helpers.locale.ar-jo":"Arabic (Jordan)","txt.help_center.helpers.locale.ar-kw":"Arabic (Kuwait)","txt.help_center.helpers.locale.ar-lb":"Arabic (Lebanon)","txt.help_center.helpers.locale.ar-ma":"Arabic (Morocco)","txt.help_center.helpers.locale.ar-om":"Arabic (Oman)","txt.help_center.helpers.locale.ar-ps":"Arabic (Palestinian Territories)","txt.help_center.helpers.locale.ar-qa":"Arabic (Qatar)","txt.help_center.helpers.locale.ar-sa":"Arabic (Saudi Arabia)","txt.help_center.helpers.locale.as-in":"Assamese (India)","txt.help_center.helpers.locale.ast":"Asturian","txt.help_center.helpers.locale.ay-bo":"Aymara (Bolivia)","txt.help_center.helpers.locale.az":"Azerbaijani","txt.help_center.helpers.locale.be":"Belarusian","txt.help_center.helpers.locale.bg":"Bulgarian","txt.help_center.helpers.locale.bg-bg":"Bulgarian (Bulgaria)","txt.help_center.helpers.locale.bn":"Bangla","txt.help_center.helpers.locale.bn-in":"Bangla (India)","txt.help_center.helpers.locale.bs":"Bosnian","txt.help_center.helpers.locale.ca":"Catalan","txt.help_center.helpers.locale.ca-es":"Catalan (Spain)","txt.help_center.helpers.locale.co":"Corsican","txt.help_center.helpers.locale.cs":"Czech","txt.help_center.helpers.locale.cs-cz":"Czech (Czechia)","txt.help_center.helpers.locale.cy":"Welsh","txt.help_center.helpers.locale.da":"Danish","txt.help_center.helpers.locale.da-dk":"Danish (Denmark)","txt.help_center.helpers.locale.de":"German","txt.help_center.helpers.locale.de-at":"German (Austria)","txt.help_center.helpers.locale.de-be":"German (Belgium)","txt.help_center.helpers.locale.de-ch":"German (Switzerland)","txt.help_center.helpers.locale.de-de":"German (Germany)","txt.help_center.helpers.locale.de-dk":"German (Denmark)","txt.help_center.helpers.locale.de-ee":"German (Estonia)","txt.help_center.helpers.locale.de-it":"German (Italy)","txt.help_center.helpers.locale.de-li":"German (Liechtenstein)","txt.help_center.helpers.locale.de-lu":"German (Luxembourg)","txt.help_center.helpers.locale.de-lv":"German (Latvia)","txt.help_center.helpers.locale.de-ro":"German (Romania)","txt.help_center.helpers.locale.de-sk":"German (Slovakia)","txt.help_center.helpers.locale.el":"Greek","txt.help_center.helpers.locale.el-cy":"Greek (Cyprus)","txt.help_center.helpers.locale.el-gr":"Greek (Greece)","txt.help_center.helpers.locale.en-001":"English (World)","txt.help_center.helpers.locale.en-142":"English (Asia)","txt.help_center.helpers.locale.en-150":"English (Europe)","txt.help_center.helpers.locale.en-ad":"English (Andorra)","txt.help_center.helpers.locale.en-ae":"English (United Arab 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(Switzerland)","txt.help_center.helpers.locale.en-cl":"English (Chile)","txt.help_center.helpers.locale.en-cn":"English (China)","txt.help_center.helpers.locale.en-co":"English (Colombia)","txt.help_center.helpers.locale.en-cr":"English (Costa Rica)","txt.help_center.helpers.locale.en-cy":"English (Cyprus)","txt.help_center.helpers.locale.en-cz":"English (Czechia)","txt.help_center.helpers.locale.en-de":"English (Germany)","txt.help_center.helpers.locale.en-dk":"English (Denmark)","txt.help_center.helpers.locale.en-do":"English (Dominican Republic)","txt.help_center.helpers.locale.en-dz":"English (Algeria)","txt.help_center.helpers.locale.en-ec":"English (Ecuador)","txt.help_center.helpers.locale.en-ee":"English (Estonia)","txt.help_center.helpers.locale.en-eg":"English (Egypt)","txt.help_center.helpers.locale.en-es":"English (Spain)","txt.help_center.helpers.locale.en-fi":"English (Finland)","txt.help_center.helpers.locale.en-fr":"English (France)","txt.help_center.helpers.locale.en-gb":"English (United Kingdom)","txt.help_center.helpers.locale.en-ge":"English (Georgia)","txt.help_center.helpers.locale.en-gf":"English (French Guiana)","txt.help_center.helpers.locale.en-gh":"English (Ghana)","txt.help_center.helpers.locale.en-gi":"English (Gibraltar)","txt.help_center.helpers.locale.en-gp":"English (Guadeloupe)","txt.help_center.helpers.locale.en-gr":"English (Greece)","txt.help_center.helpers.locale.en-gu":"English (Guam)","txt.help_center.helpers.locale.en-hk":"English (Hong Kong)","txt.help_center.helpers.locale.en-hn":"English (Honduras)","txt.help_center.helpers.locale.en-hr":"English (Croatia)","txt.help_center.helpers.locale.en-hu":"English (Hungary)","txt.help_center.helpers.locale.en-id":"English (Indonesia)","txt.help_center.helpers.locale.en-ie":"English (Ireland)","txt.help_center.helpers.locale.en-il":"English (Israel)","txt.help_center.helpers.locale.en-in":"English 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Profiles contain relevant information about the user, along with their activities and contributions.</p>',"txt.help_center.placeholder_content.announcements_article0_title":"Welcome to your Help Center!","txt.help_center.placeholder_content.category":"General","txt.help_center.placeholder_content.extra_category1":"Category 1","txt.help_center.placeholder_content.extra_category1_section1":"A Section in this Category","txt.help_center.placeholder_content.extra_category1_section2":"Another Section in this Category","txt.help_center.placeholder_content.extra_category2":"Category 2","txt.help_center.placeholder_content.extra_category2_section1":"Another Section in this Category","txt.help_center.placeholder_content.extra_category2_section2":"Another Section in this Category","txt.help_center.placeholder_content.faq_article0.create_articles_url":"https://support.zendesk.com/hc/en-us/articles/203664366","txt.help_center.placeholder_content.faq_article0.organizing_kb_content_url":"https://support.zendesk.com/hc/en-us/articles/218222877","txt.help_center.placeholder_content.faq_article0_body_updated":'<p>This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center.</p>\n\n<p>The knowledge base in the Help Center consists of three main page types: category pages, section pages, and articles. Here\'s the structure:</p>\n\n<p><img src="{{image}}" alt="image" /></p>\n\n<p>You can create your own categories, sections, and articles and modify or completely delete ours. See the <a href="{{organizing_kb_content_url}}" target="_blank">Organizing knowledge base content</a> and <a href="{{create_articles_url}}" target="_blank">Creating articles in the Help Center</a> to learn how.</p>',"txt.help_center.placeholder_content.faq_article0_body_v2":'<p>This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center.</p>\n\n<p>The knowledge base in the Help Center consists of three main page types: category pages, section pages, and articles. Here\'s the structure:</p>\n\n<p><img src="{{image}}" alt="Comments are part of the articles. The articles pages are part of Sections page. The Sections pages are part of the Category pages." /></p>\n\n<p>You can create your own categories, sections, and articles and modify or completely delete ours. See the <a href="{{organizing_kb_content_url}}" target="_blank">Organizing knowledge base content</a> and <a href="{{create_articles_url}}" target="_blank">Creating articles in the Help Center</a> to learn how.</p>',"txt.help_center.placeholder_content.faq_article0_title":"What are these sections and articles doing here?","txt.help_center.placeholder_content.faq_article1.branding_help_center_url":"https://support.zendesk.com/hc/en-us/articles/206177737","txt.help_center.placeholder_content.faq_article1.customizing_help_center_url":"https://support.zendesk.com/hc/en-us/articles/203664326","txt.help_center.placeholder_content.faq_article1_body_updated":'<p>You can modify the look and feel of your Help Center by changing colors and fonts. See <a href="{{branding_help_center_url}}" target="_blank">Branding your Help Center</a> to learn how.</p>\n\n<p>You can also change the design of your Help Center. If you\'re comfortable working with page code, you can dig in to the site\'s HTML, CSS, and Javascript to customize your theme. To get started, see <a href="{{customizing_help_center_url}}" target="_blank">Customizing the Help Center</a>.</p>',"txt.help_center.placeholder_content.faq_article1_title":"How do I customize my Help Center?","txt.help_center.placeholder_content.faq_article2.localizing_help_center_url":"https://support.zendesk.com/hc/en-us/articles/203664336#topic_inn_3qy_43","txt.help_center.placeholder_content.faq_article2.support_multiple_languages_url":"https://support.zendesk.com/hc/en-us/articles/224857687","txt.help_center.placeholder_content.faq_article2_body_updated":'<p>If you have <a href="{{support_multiple_languages_url}}" target="_blank">configured your Help Center to support multiple languages</a>, you can publish content in your supported languages. </p>\n\n<p>Here\'s the workflow for localizing your Help Center content into other languages:</p>\n\n<ol>\n<li>Get your content translated in the other languages.</li>\n<li>Configure the Help Center to support all your languages.</li>\n<li>Add the translated content to the Help Center.</li>\n</ol>\n\n\n<p>For complete instructions, see <a href="{{localizing_help_center_url}}" target="_blank">Localizing the Help Center</a>.</p>',"txt.help_center.placeholder_content.faq_article2_title":"How do I publish my content in other languages?","txt.help_center.placeholder_content.faq_article3.create_template_url":"https://support.zendesk.com/hc/en-us/articles/115002374987","txt.help_center.placeholder_content.faq_article3.knowledge_capture_doc_url":"https://support.zendesk.com/hc/en-us/articles/360001975088","txt.help_center.placeholder_content.faq_article3.knowledge_capture_url":"https://support.zendesk.com/hc/en-us/articles/115012706488","txt.help_center.placeholder_content.faq_article3_title":"How can agents leverage knowledge to help customers?","txt.help_center.placeholder_content.faq_article_3_body_updated":'<p>You can use our <a href="{{knowledge_capture_url}}" target="_blank">Knowledge Capture app</a> to leverage your team’s collective knowledge.</p>\n<p>Using the app, agents can:\n<ul>\n <li>Search the Help Center without leaving the ticket</li>\n <li>Insert links to relevant Help Center articles in ticket comments</li>\n <li>Add inline feedback to existing articles that need updates</li>\n <li>Create new articles while answering tickets using a pre-defined template</li>\n</ul>\n</p>\n\n<p>Agents never have to leave the ticket interface to share, flag, or create knowledge, so they can help the customer, while also improving your self-service offerings for other customers.</p>\n\n<p>To get started, see our <a href="{{knowledge_capture_doc_url}}" target="_blank">Knowledge Capture documentation</a>.</p>\n\n<p>And before your agents can start creating new knowledge directly from tickets, you’ll need to <a href="{{create_template_url}}" target="_blank">create a template</a> for them to use. To help you along, we’ve provided some template ideas below. You can copy and paste any sample template below into a new article, add the <strong>KCTemplate</strong> label to the article, and you’ll be all set.</p>\n\n<h4>Q&A template:</h4>\n\n<blockquote>\n\n<p>\n<h3>[Title]</h3>\n</p>\n\n<p>\n<h3>Question</h3>\nwrite the question here.\n</p>\n\n<p>\n<h3>Answer</h3>\nwrite the answer here.\n</p>\n\n</blockquote>\n\n<h4>Solution template:</h4>\n\n<blockquote>\n\n<p>\n<h3>[Title]</h3>\n</p>\n\n<p>\n<h3>Symptoms</h3>\nwrite the symptoms here.\n</p>\n\n<p>\n<h3>Resolution</h3>\nwrite the resolution here.\n</p>\n\n<p>\n<h3>Cause</h3>\nwrite the cause here.\n</p>\n\n</blockquote>\n\n<h4>How-to template:</h4>\n\n<blockquote>\n\n<p>\n<h3>[Title]</h3>\n</p>\n\n<p>\n<h3>Objective</h3>\nwrite the purpose or task here.\n</p>\n\n<p>\n<h3>Procedure</h3>\nwrite the steps here.\n</p>\n\n</blockquote>\n',"txt.help_center.placeholder_content.feature_requests_post0_body":"<p>You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can review feature requests and provide feedback.</p>","txt.help_center.placeholder_content.feature_requests_post0_title":"I'd like a way for users to submit feature requests","txt.help_center.placeholder_content.general_discussion_post0.getting_around_community_url":"https://support.zendesk.com/hc/en-us/articles/203664386#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post0.managing_community_topics_url":"https://support.zendesk.com/hc/en-us/articles/205586568#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post0_body_updated":'<p>The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, or any other response that\'s part of a typical community discussion. <strong>Note</strong>: Don\'t confuse topics with articles. In the community, topics are top-level containers for posts.</p><p>You can use search or you can browse the topics and posts using views and filters. See <a href="{{getting_around_community_url}}" target="_blank">Getting around the community</a>.</p><p>We created a few common topics as placeholders to help you get started. You can delete the topics and add your own. To learn how, see <a href="{{managing_community_topics_url}}" target="_blank">Managing community topics</a>.</p><p>Each user in your community has a Help Center profile (Guide Professional and Enterprise), so your community members can get to know one another better. Profiles contain relevant information about the community member, along with their activities and contributions.</p>',"txt.help_center.placeholder_content.general_discussion_post0_title":"What is the community?","txt.help_center.placeholder_content.general_discussion_post1.add_community_discussions_url":"https://support.zendesk.com/hc/en-us/articles/205586568#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post1_body_updated":'<p>That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different types of users (for example, end users and API developers), you might add a topic or topics for each type of user.</p><p>A General Discussion topic is a place for users to discuss issues that don\'t quite fit in the other topics. You could monitor this topic for emerging issues that might need their own topics.</p>\n\n<p>To create your own topics, see <a href="{{add_community_discussions_url}}" target="_blank">Adding community discussion topics</a>.</p>',"txt.help_center.placeholder_content.general_discussion_post1_title":"Which topics should I add to my community?","txt.help_center.placeholder_content.general_discussion_post2.getting_around_the_community_url":"https://support.zendesk.com/hc/en-us/articles/203664386#topic_dqx_znw_3k","txt.help_center.placeholder_content.general_discussion_post2_body2_updated":'<p>You can use search to find answers. You can also browse topics and posts using views and filters. 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Additionally, you can cancel your <strong>Stellar Skyonomy</strong> subscription at any time. 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policies","txt.help_center.placeholder_content.section_announcements":"Announcements","txt.help_center.placeholder_content.section_faq":"FAQ","txt.help_center.placeholder_content.section_sample_articles":"Sample articles","txt.help_center.placeholder_content.topic_feature_requests":"Feature Requests","txt.help_center.placeholder_content.topic_general_discussion":"General Discussion","txt.help_center.presenters.application.placeholder_not_found":"Could not find the placeholder for dynamic content named %{reference}","txt.help_center.presenters.errors.show_presenter.back_to_homepage_link":"Take me back to the home page","txt.help_center.presenters.errors.show_presenter.error_header":"oops","txt.help_center.presenters.errors.show_presenter.not_authorized":"You're not authorized to access this page","txt.help_center.presenters.errors.show_presenter.not_authorized_page_title":"You're not authorized to access this 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to new Zendesk Support","txt.help_center.views.admin.help_center_general_settings.activation_section.activation_requirements_help_center_text":"You must have the most recent version of Zendesk Support to activate Help Center. Please see our FAQ at %{link}.","txt.help_center.views.admin.help_center_general_settings.activation_section.copy_content_confirm":"您确定要替换您的帮助中心内容吗？","txt.help_center.views.admin.help_center_general_settings.activation_section.copy_content_copying":"正在复制","txt.help_center.views.admin.help_center_general_settings.activation_section.copy_content_copying_your_content":"正在复制您的内容……","txt.help_center.views.admin.help_center_general_settings.activation_section.copy_content_failure":"我们目前无法复制您的内容","txt.help_center.views.admin.help_center_general_settings.activation_section.inactive_help_center_text":"This Help Center is not visible to your end users because the brand associated with it has been deactivated. 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access","txt.help_center.views.admin.help_center_general_settings.activation_section.name":"Activation","txt.help_center.views.admin.help_center_general_settings.activation_section.spam_check_failure":"我们无法在您的帮助中心里启用垃圾信息过滤器。请重新加载页面，再试一次。","txt.help_center.views.admin.help_center_general_settings.activation_section.spam_check_notice_body":"我们在从网络门户迁移来的内容中检测到可能存在垃圾信息。我们正在运行清理工具，当它完成时，会向您发送电邮。","txt.help_center.views.admin.help_center_general_settings.activation_section.spam_check_notice_title":"正在进行垃圾信息检查","txt.help_center.views.admin.help_center_general_settings.content_management_section.description":"管理并审阅您的公开内容、控制垃圾信息，并配置通知。","txt.help_center.views.admin.help_center_general_settings.content_management_section.name":"内容管理","txt.help_center.views.admin.help_center_general_settings.deactivation.error":"取消激活帮助中心失败","txt.help_center.views.admin.help_center_general_settings.deactivation_section.body":"您的帮助中心对终端用户不可见。","txt.help_center.views.admin.help_center_general_settings.deactivation_section.button_label":"取消激活","txt.help_center.views.admin.help_center_general_settings.deactivation_section.modal.body":"您的帮助中心对终端用户不可见，而且在您再次激活您的帮助中心之前，您的文章的所有公开链接都不可用。专员仍然可以访问帮助中心内容。","txt.help_center.views.admin.help_center_general_settings.deactivation_section.modal.cancel":"取消","txt.help_center.views.admin.help_center_general_settings.deactivation_section.modal.ok":"是的，取消激活","txt.help_center.views.admin.help_center_general_settings.deactivation_section.modal.title":"您正在取消激活帮助中心。","txt.help_center.views.admin.help_center_general_settings.deactivation_section.name":"取消激活","txt.help_center.views.admin.help_center_general_settings.deactivation_section.title":"取消激活帮助中心","txt.help_center.views.admin.help_center_general_settings.default_locale":"默认语言","txt.help_center.views.admin.help_center_general_settings.features_section.anonymous_kb_voting.explanation":"允许匿名用户为文章投票。","txt.help_center.views.admin.help_center_general_settings.features_section.anonymous_kb_voting.label":"匿名为文章投票","txt.help_center.views.admin.help_center_general_settings.features_section.name":"Features","txt.help_center.views.admin.help_center_general_settings.fetch.error":"加载您的设置时出现问题","txt.help_center.views.admin.help_center_general_settings.languages_section.name":"语言","txt.help_center.views.admin.help_center_general_settings.requests_section.agent_access_description_v2":"允许专员通过表格提交请求并在我的活动中进行管理。{{#learn_more}}了解专员请求{{/learn_more}}","txt.help_center.views.admin.help_center_general_settings.requests_section.agent_access_label_v2":"使专员可以从帮助中心管理请求","txt.help_center.views.admin.help_center_general_settings.requests_section.agent_access_link":"https://support.zendesk.com/hc/zh-cn/articles/4408828251930-%E4%BD%BF%E4%B8%93%E5%91%98%E5%8F%AF%E8%AE%BF%E9%97%AE%E8%AF%B7%E6%B1%82%E8%A1%A8%E6%A0%BC","txt.help_center.views.admin.help_center_general_settings.requests_section.title":"请求","txt.help_center.views.admin.help_center_general_settings.security_section.name":"安全","txt.help_center.views.admin.help_center_general_settings.service-catalog.external_link_label":"(Opens in a new tab)","txt.help_center.views.admin.help_center_general_settings.service_catalog.description":"当您打开服务目录时，您可以管理可供终端用户在帮助中心查找和请求的服务。{{#learn_more}}了解关于服务目录的信息。{{/learn_more}}","txt.help_center.views.admin.help_center_general_settings.service_catalog.disabled_setting_supporting_text_body":"您只能为您帐户中的一个帮助中心打开此功能。若要进行更改，请转到最初激活时的帮助中心。","txt.help_center.views.admin.help_center_general_settings.service_catalog.disabled_setting_supporting_text_label":"服务目录已在另一个帮助中心打开","txt.help_center.views.admin.help_center_general_settings.service_catalog.label":"打开服务目录","txt.help_center.views.admin.help_center_general_settings.service_catalog.service_catalog_article_url":"https://support.zendesk.com/hc/zh-cn/articles/8478940252698-%E4%BD%BF%E7%94%A8%E6%9C%8D%E5%8A%A1%E7%9B%AE%E5%BD%95%E5%B8%AE%E5%8A%A9%E5%91%98%E5%B7%A5%E6%8F%90%E4%BA%A4%E5%92%8C%E6%9F%A5%E7%9C%8B%E6%9C%8D%E5%8A%A1%E8%AF%B7%E6%B1%82-EAP","txt.help_center.views.admin.help_center_general_settings.service_catalog.setting_supporting_text_body":"您只能为您帐户中的一个帮助中心打开此服务目录。打开后，它将与该品牌绑定，无法移动——即使您稍后将其关闭也是如此。","txt.help_center.views.admin.help_center_general_settings.service_catalog.setting_supporting_text_label":"服务目录仅限于一个帮助中心","txt.help_center.views.admin.help_center_general_settings.service_catalog.title":"服务目录","txt.help_center.views.admin.help_center_language_settings.actions.delete":"删除","txt.help_center.views.admin.help_center_language_settings.actions.set_as_default":"设置为默认","txt.help_center.views.admin.help_center_language_settings.add_new_language":"添加新语言","txt.help_center.views.admin.help_center_language_settings.description":"为您的帮助中心启用多种语言，并自定义您的帮助中心名称。如果在 Guide 中已启用的一种语言未在 Support 中启用，“提交请求”表格中的字段可能无法以在 Guide 中已启用的语言显示。","txt.help_center.views.admin.help_center_language_settings.description_v2":"为您的帮助中心启用多种语言，并自定义您的帮助中心名称。如果已在“知识”中启用的一种语言并未在 Support 中启用，则“提交请求”表格中的字段可能无法以“知识”中已启用的语言显示。","txt.help_center.views.admin.help_center_language_settings.errors.locale_not_set":"选择要添加的语言","txt.help_center.views.admin.help_center_language_settings.failed_to_save.error":"保存您的语言设置失败。请重试。","txt.help_center.views.admin.help_center_language_settings.failed_to_save.lite.error":"更改您的默认语言失败。请重试。","txt.help_center.views.admin.help_center_language_settings.hc_name_is_blank":"帮助中心名称不能空白","txt.help_center.views.admin.help_center_language_settings.label.default":"默认","txt.help_center.views.admin.help_center_language_settings.lite.description":"为您的帮助中心设置语言，并自定义您的帮助中心名称。如果在 Guide 中已启用的一种语言未在 Support 中启用，“提交请求”表格中的字段可能无法以在 Guide 中已启用的语言显示。","txt.help_center.views.admin.help_center_language_settings.lite.description_v2":"为您的帮助中心设置语言，并自定义您的帮助中心名称。如果已在“知识”中启用的一种语言并未在 Support 中启用，则“提交请求”表格中的字段可能无法以“知识”中已启用的语言显示。","txt.help_center.views.admin.help_center_language_settings.localization_settings_link":"在本地化设置中查看您的 Support 语言","txt.help_center.views.admin.help_center_language_settings.new_language_modal.actions.add":"添加语言","txt.help_center.views.admin.help_center_language_settings.new_language_modal.actions.cancel":"取消","txt.help_center.views.admin.help_center_language_settings.new_language_modal.help_center_name.label":"帮助中心名称","txt.help_center.views.admin.help_center_language_settings.new_language_modal.help_center_name.placeholder":"输入您的帮助中心名称……","txt.help_center.views.admin.help_center_language_settings.new_language_modal.language_selector.label":"语言","txt.help_center.views.admin.help_center_language_settings.new_language_modal.language_selector.no_results":"没有结果","txt.help_center.views.admin.help_center_language_settings.new_language_modal.language_selector.placeholder":"搜索…","txt.help_center.views.admin.help_center_language_settings.new_language_modal.title":"添加新语言","txt.help_center.views.admin.help_center_language_settings.save":"保存","txt.help_center.views.admin.help_center_language_settings.table.column.help_center":"帮助中心名称","txt.help_center.views.admin.help_center_language_settings.table.column.language":"语言","txt.help_center.views.admin.help_center_language_settings.title":"语言设置","txt.help_center.views.admin.help_center_language_settings.unofficial_locale.description":"您已选择一种或多种未正式受 Zendesk 支持的语言，这些语言的翻译可能来自众包。","txt.help_center.views.admin.help_center_language_settings.unofficial_locale.learn_more":"了解更多","txt.help_center.views.admin.help_center_language_settings.unofficial_locale.learn_more_url":"https://support.zendesk.com/hc/zh-cn/articles/4408821324826-%E6%8C%89%E4%BA%A7%E5%93%81%E6%9F%A5%E7%9C%8B-Zendesk-%E8%AF%AD%E8%A8%80%E6%94%AF%E6%8C%81","txt.help_center.views.admin.help_center_mobile.form.customization_name":"自定义面板","txt.help_center.views.admin.help_center_mobile.form.label":"移动布局","txt.help_center.views.admin.help_center_translations.default.explanation":"选择您的帮助中心提供的默认语言。","txt.help_center.views.admin.help_center_translations.edit.submit":"更新","txt.help_center.views.admin.help_center_translations.form.add_language_link":"本地化设置","txt.help_center.views.admin.help_center_translations.form.add_language_text":"您可以在您帐户的%{link}中添加更多的语言。","txt.help_center.views.admin.help_center_translations.form.additional_languages":"其它语言","txt.help_center.views.admin.help_center_translations.form.default":"Default","txt.help_center.views.admin.help_center_translations.form.explanation":"选择您的帮助中心提供的语言。","txt.help_center.views.admin.help_center_translations.form.mobile_layout_description":"自适应移动布局。用于从移动设备访问帮助中心时。","txt.help_center.views.admin.help_center_translations.form.name":"Name","txt.help_center.views.admin.help_center_translations.form.title.enabled":"Enabled","txt.help_center.views.admin.help_center_translations.form.title.name":"Translated 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This could be because you have already unsubscribed.","txt.help_center.views.email_unsubscription_from_token.no_such_subscription.title":"No such subscription","txt.help_center.views.email_unsubscription_from_token.show.button":"Unsubscribe","txt.help_center.views.email_unsubscription_from_token.show.prompt.article":"Confirm that you would like to unsubscribe from this article","txt.help_center.views.email_unsubscription_from_token.show.prompt.moderatable_content":"Confirm that you would like to unsubscribe from the moderatable content in this Help Center","txt.help_center.views.email_unsubscription_from_token.show.prompt.post":"Confirm that you would like to unsubscribe from this post","txt.help_center.views.email_unsubscription_from_token.show.prompt.section":"Confirm that you would like to unsubscribe from this section","txt.help_center.views.email_unsubscription_from_token.show.prompt.topic":"Confirm that you would like to unsubscribe from this topic","txt.help_center.views.email_unsubscription_from_token.show.prompt.user":"Confirm that you would like to unsubscribe from this user","txt.help_center.views.email_unsubscription_from_token.show.title":"Unsubscription confirmation required","txt.help_center.views.external_content_mailer.crawler_completed_review_errors.body.indexing_information":"It can take up to 24 hours for failed pages to be indexed again. 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Download the CSV to review the errors.","txt.help_center.views.external_content_mailer.crawler_completed_review_errors.body.text":"Your crawler %{crawler_name} failed to index %{failed_page_total} out of %{page_total}. Download the CSV to review the errors.\n\nIt can take up to 24 hours for failed pages to be indexed again. You can set pages that have been indexed to be included in your search results via the search settings.\n\nDownload CSV: %{report_url}\n\nGo to search settings: %{crawler_edit_url}\n\nDomain ownership: Validated\n%{domain}\n\nSitemap setup: Validated\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_completed_review_setup.body.introduction":"Your crawler %{strong_start}%{crawler_name}%{strong_end} wasn't able to index any pages. To resolve the issues, download the CSV file and review the errors.","txt.help_center.views.external_content_mailer.crawler_completed_review_setup.body.text":"Your crawler %{crawler_name} wasn't able to index any of your pages. To resolve\nthe issues, download the attached CSV file and review the errors.\n\nDownload CSV: %{report_url}\n\nTroubleshoot errors\n\nDomain ownership: Validated\n%{domain}\n\nSitemap setup: Validated\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_completed_review_setup.troubleshoot_errors_button":"Troubleshoot errors","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.introduction.one":"Good news, your crawler %{strong_start}%{crawler_name}%{strong_end} just indexed %{strong_start}1%{strong_end} page. You can download a CSV of the indexed page.","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.introduction.other":"Good news, your crawler %{strong_start}%{crawler_name}%{strong_end} just indexed all %{strong_start}%{page_total}%{strong_end} pages. You can download a CSV of all the pages indexed.","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.manage_search_results_info":"To manage how the indexed pages appear in your search results, go to your search settings.","txt.help_center.views.external_content_mailer.crawler_completed_successfully.body.text":"Good news, your crawler %{crawler_name} just indexed all %{page_total} pages. You can download a CSV of all the pages indexed.\n\nTo manage how the indexed pages appear in your search results, go to your search settings.\n\nGo to search settings: %{crawler_edit_url}\nDownload CSV: %{report_url}\n\nDomain Ownership: Validated\n%{domain}\nSitemap setup: Validated\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk Team\n","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.body.opening":"The domain ownership for your crawler %{strong_start} %{crawler_name} %{strong_end} with domain %{domain} couldn't be verified.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.body.text":"The domain ownership for your crawler %{crawler_name} for %{domain} couldn't be verified.\nMake sure the HTML meta tag with the domain verification is on your webpage.\n\nReview domain verification:\n* Copy domain verification tag\n* Add the HTML meta tag with the verification token to the root of your domain\n* Once updated, it can take up to 24 hours to index\n\nGet verification tag: %{crawler_edit_url}\n\nFor more details, see the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.step_one":"Copy the domain verification tag.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.step_three":"Once updated, it can take up to 24 hours to index.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.step_two":"Add the HTML meta tag with the verification token to the root of your domain.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed.verification_steps.title":"Review domain verification","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed_will_delete_records.body.indexed_content_info":"Content that was already indexed will still be available in your search results until %{records_deletion_day}.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed_will_delete_records.body.info":"If we are unable to verify ownership of %{domain} by %{records_deletion_day}, this content will no longer be searchable.","txt.help_center.views.external_content_mailer.crawler_domain_verification_failed_will_delete_records.body.text":"The domain ownership for your crawler %{crawler_name} for %{sitemap_url} couldn't be verified.\n\nIf we are unable to verify ownership of %{domain} by %{records_deletion_day}, this content will be deleted and no longer searchable.\n\nReview domain verification:\n* Copy domain verification tag\n* Add the HTML meta tag with the verification token to the root of your domain\n* Once updated, it can take up to 24 hours to index\n\nGet verification tag: %{crawler_edit_url}\n\nFor more details, see the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.crawler_run_completed.body.for_more_details":"For more details, check out %{anchor_start} the crawler setup guide. %{anchor_end}","txt.help_center.views.external_content_mailer.crawler_run_completed.body.for_more_details_troubleshoot":"For more details, see how to %{troubleshoot_anchor_start} troubleshoot for errors %{troubleshoot_anchor_end} or check out %{guide_anchor_start} the crawler setup guide. %{guide_anchor_end}","txt.help_center.views.external_content_mailer.csv_report_button":"Download CSV","txt.help_center.views.external_content_mailer.domain_ownership.verified":"Domain Ownership %{span_start}Verified%{span_end}","txt.help_center.views.external_content_mailer.domain_verification_failed.for_more_details":"For more details, see how to troubleshoot for errors or check out the crawler setup guide.","txt.help_center.views.external_content_mailer.footer":"Manage email notifications for this crawler.","txt.help_center.views.external_content_mailer.get_verification_tag_button":"Get verification tag","txt.help_center.views.external_content_mailer.salutation":"Hi %{owner_name},","txt.help_center.views.external_content_mailer.search_settings_button":"Search results settings","txt.help_center.views.external_content_mailer.sign_off":"Thanks,","txt.help_center.views.external_content_mailer.signature":"The Zendesk team","txt.help_center.views.external_content_mailer.sitemap_processing_failed.body.info":"If any of this content was previously crawled, it will continue to be searchable.","txt.help_center.views.external_content_mailer.sitemap_processing_failed.body.introduction":"The sitemap for %{strong_start}%{crawler_name}%{strong_end} couldn't be processed. Review your sitemap setup to make sure the latest content appears in your help center search results.","txt.help_center.views.external_content_mailer.sitemap_processing_failed.body.text":"The sitemap for %{crawler_name} couldn't be processed. Review your sitemap setup to make sure the latest content appears in your help center search results.\n\nIf any of this content was previously crawled, it will continue to be searchable.\n\nDomain ownership: Validated\n%{domain}\n\nSitemap setup: Failed\n%{sitemap_url}\n\nFor more details, check out the crawler setup guide.\n\nThanks,\nThe Zendesk team\n","txt.help_center.views.external_content_mailer.sitemap_processing_failed.troubleshoot_sitemap_button":"Troubleshoot sitemap","txt.help_center.views.external_content_mailer.sitemap_setup.failed":"Sitemap setup %{span_start}Failed%{span_end}","txt.help_center.views.external_content_mailer.sitemap_setup.validated":"Sitemap setup %{span_start}Validated%{span_end}","txt.help_center.views.help_center._topics.see_all_articles":"See all %{count} articles","txt.help_center.views.help_center._topics.show_all_articles":"Show all %{count} articles","txt.help_center.views.item._subscription.follow":"关注 {{item}}","txt.help_center.views.item._subscription.following":"正在关注 {{item}}","txt.help_center.views.item._subscription.unfollow":"取消关注 {{item}}","txt.help_center.views.live_preview.article_body":"预览内容","txt.help_center.views.live_preview.article_section":"预览组别","txt.help_center.views.live_preview_bar.message":"{{#strong}}预览模式。{{/strong}}刷新以查看最新更改。","txt.help_center.views.live_preview_bar.resizer_label":"切换实时预览栏","txt.help_center.views.mentions.pop_up.mention_rate_limit_exceeded":"您已暂时被阻止使用提及功能，因为搜索过于频繁","txt.help_center.views.mentions.pop_up.mentionable_user_limit_exceeded":"您已达到可提及用户的上限","txt.help_center.views.mentions_comment_mailer.subject":'You were mentioned in "%{article_title}" by %{author_name}',"txt.help_center.views.mentions_community_comment_mailer.subject":'You were mentioned in "%{post_title}" by %{author_name}',"txt.help_center.views.mentions_community_post_mailer.subject":'You were mentioned in "%{post_title}" by %{author_name}',"txt.help_center.views.mentions_mailer.notification_of_new_comment.introduction":"%{author_name} has mentioned you in a comment on the article %{article_title}.","txt.help_center.views.mentions_mailer.notification_of_new_comment.view_comment":"View the comment","txt.help_center.views.mentions_mailer.notification_of_new_community_comment.introduction":"%{author_name} has mentioned you in a comment on the post %{post_title}.","txt.help_center.views.mentions_mailer.notification_of_new_community_comment.view_comment":"View the comment","txt.help_center.views.mentions_mailer.notification_of_new_community_post.introduction":"%{author_name} has mentioned you in the community post %{post_title} under the topic %{topic_name}.","txt.help_center.views.mentions_mailer.notification_of_new_community_post.view_post":"View the post","txt.help_center.views.mobile.articles.show._comment_load_more_comments":"Load more comments","txt.help_center.views.mobile.layouts.go_to_full_site":"Go to full site","txt.help_center.views.mobile.layouts.header.cancel_link":"Cancel","txt.help_center.views.mobile.layouts.header.search_placeholder":"Search","txt.help_center.views.moderated_content_mailer.notification_of_new_content.body_v2":"You have received new content that requires moderation. %{moderation_queue_link}","txt.help_center.views.moderated_content_mailer.notification_of_new_content.footer_v2":"You are receiving this notification because you are subscribed to content moderation updates.","txt.help_center.views.moderated_content_mailer.notification_of_new_content.moderation_queue_link_text":"Content moderation queue.","txt.help_center.views.moderated_content_mailer.notification_of_new_content.subject":"New content to moderate","txt.help_center.views.navbar.add_article":"Add article","txt.help_center.views.navbar.add_category":"Add category","txt.help_center.views.navbar.add_section":"Add section","txt.help_center.views.navbar.add_topic":"Add 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Email replies will not update Help Center content.","txt.help_center.views.notification_mailer.unsubscribe.link":"click here","txt.help_center.views.notification_mailer.unsubscribe.text":"If you want to stop these notifications %{link}.","txt.help_center.views.onboarding.guide.be_better":"Be better with bots","txt.help_center.views.onboarding.guide.be_better_description":"AI powered Answer Bot* can resolve high frequency, low-touch tickets by sending customers relevant articles while they wait for an agent.","txt.help_center.views.onboarding.guide.be_everywhere":"Give them the good stuff","txt.help_center.views.onboarding.guide.be_everywhere_description":"Give customers the most relevant answers and information automatically—and in context—for a faster self-service experience.","txt.help_center.views.onboarding.guide.bigger_picture":"Improve your info","txt.help_center.views.onboarding.guide.bigger_picture_description":"Measure and score the popularity and effectiveness of your content to see what needs work, and what you should write next.","txt.help_center.views.onboarding.guide.knowledge_to_work":"Get smarter as you go","txt.help_center.views.onboarding.guide.knowledge_to_work_description":"Capture your agents’ collective knowledge and build on it over time to respond to support requests more effectively.","txt.help_center.views.pagination.first":"First","txt.help_center.views.pagination.last":"Last","txt.help_center.views.pagination.next":"Next","txt.help_center.views.pagination.previous":"Previous","txt.help_center.views.plans.advanced_description":"Better self-service and productivity","txt.help_center.views.plans.answer_bot_manage":"Manage","txt.help_center.views.plans.answer_bot_trial_days_left.one":"1 day left in Answer Bot trial.","txt.help_center.views.plans.answer_bot_trial_days_left.other":"%{count} days left in Answer Bot trial.","txt.help_center.views.plans.answer_bot_trial_days_left.zero":"0 days left in Answer Bot trial.","txt.help_center.views.plans.contact_admin":"Contact your admin to select a plan.","txt.help_center.views.plans.downgrade.article_labels":"Article labels","txt.help_center.views.plans.downgrade.article_labels_description":"Labels will remain for any article that already has them. 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